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Dark band on bottom of frame? D800E


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#1 Arlon

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Posted 27 August 2017 - 04:42 PM

I just noticed today that I'm getting a dark band on the bottom of my images. Some worse than others. Anyone seen anything like this? Maybe the mirror not coming all the way up? I guess it's ready for another trip to Nikon. Those guys are going to start recognizing this camera pretty soon. 

 

This was just shot the ground but it shows the shadow pretty clearly. 

 

Well, it does look like a mirror issue to me. With the camera in mirror up mode, the mirror and it's cover are both hanging way down in front of the sensor. Since the image is reversed, an issue with the mirror should appear at the bottom of the image. OH, well.. Haven't had any issues with the mirror yet. Everything else but not the mirror. 

Attached Files


Edited by Arlon, 27 August 2017 - 05:00 PM.

D50, D90, D100 IR, D700, D800E and a bunch of old manual lenses..
D70 IR (stolen), D200 (stolen)

#2 james23p

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Posted 27 August 2017 - 05:25 PM

Not sure Arlon but I'm glad to see you posting I was unsure if you were in the storms way.

Jim

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#3 Art

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Posted 27 August 2017 - 06:10 PM

Arlon

Glad to see you are safe.

Sorry to hear about your camera does!

Good luck.

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#4 Dennis

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Posted 27 August 2017 - 06:32 PM

Keep safe.

Hey, did you hear Nikon has a new 850 coming out? 🤡

Thanks, Dennis.

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#5 Sailjunkie

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Posted 28 August 2017 - 12:02 PM

Glad to hear you're safe, Arlon.

 

The D850 is scheduled to ship around Sept 8.  Do you think that you might have the D800E issue diagnosed by then?  B)


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#6 justshootit

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Posted 28 August 2017 - 09:27 PM

How many captures do you have on that machine?  Maybe a D850 isn't a bad idea.


Don
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Digital: D610 backed up by a D1x.  Quoted from an unknown source by a fellow planeteer, "Never get rid of a working D1x." I've got to agree.

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#7 fotofill

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Posted 28 August 2017 - 11:57 PM

Back to the subject, what's causing the light leak?


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#8 Arlon

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Posted 02 September 2017 - 10:14 PM

We were not near the storms. Perfect weather where I live. On a little road trip right now and there is no fuel to be had. If a place has any fuel it's $1.00 more a gallon than it was last week and you're going to wait in a 10 car line for the privilege of getting it. I'm close to San Antonio on some property I have there right now and there just isn't any fuel available here. Fortunately I have a diesel truck with a big auxiliary tank and can get back to Midland without issue but there are a LOT of stranded travelers in Texas and Louisiana I suspect.. 

 

 

Light issue is for sure a shadow being cast by a mirror that is not fully retracting. Sent it back to Nikon again to hopefully fix the mirror issue and the broken 12 pin issue. Camera has 198k clicks on it.. Almost as many clicks as miles on my truck! I've spent more money on fixing this camera than I have my truck though (excluding routine maintenance).


D50, D90, D100 IR, D700, D800E and a bunch of old manual lenses..
D70 IR (stolen), D200 (stolen)

#9 Art

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Posted 02 September 2017 - 11:42 PM

Your repair problems and costs are not very reassuring...... very sorry to hear it.

Glad you are safe. Too bad about the gas.

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#10 Sailjunkie

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Posted 03 September 2017 - 12:41 PM

Glad that you're safe, Arlon.  I've been seeing news reports about the gas.

 

From what you're saying about the camera, you might be one of the people who should seriously consider an upgrade.  :)


Mark

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http://markshawphotography.ca

#11 justshootit

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Posted 03 September 2017 - 06:28 PM

Well, best of luck with the repair.  The expected shutter life on these cameras is ~200k clicks.  Maybe you should have them replace or recondition the shutter while they've got it apart.


Don
==========================================================
Digital: D610 backed up by a D1x.  Quoted from an unknown source by a fellow planeteer, "Never get rid of a working D1x." I've got to agree.

Film: N90s, F3, F100, F4s, C330s. A few lenses.

Why film photography? I like shooting with the equipment. 6x6 Velvia slides from a C330 have an appeal all their own.

Why automated 35mm/Digital cameras? Event photography is about capturing moments. It often requires quick response. Well done automaton can be your friend or your enemy. It all depends on knowing what it can and can't do. "A man's got to know his (camera's) limitations." paraphrasing Dirty Harry...

#12 Arlon

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Posted 10 September 2017 - 08:19 AM

Shutter has already been replaced once at about 100k. Total cost for this repair is only going to be $350.. Better than I expected. Should be getting it back any day now. 


D50, D90, D100 IR, D700, D800E and a bunch of old manual lenses..
D70 IR (stolen), D200 (stolen)

#13 Sailjunkie

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Posted 10 September 2017 - 11:50 AM

Shutter has already been replaced once at about 100k. Total cost for this repair is only going to be $350.. Better than I expected. Should be getting it back any day now. 

 

Hard to argue with that cost.  Glad it's working out.  :)


Mark

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http://markshawphotography.ca

#14 fotofill

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Posted 12 September 2017 - 12:06 AM

Glad you figured it out. They will probably drop in a new one. 


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#15 Arlon

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Posted 06 October 2017 - 03:29 PM

Well, after about a month, I finally got my camera back yesterday. Not terribly impressed with Nikon service. It was on a "parts hold" for several weeks. Then I got an email stating that it was taking too long to get a new grip and they would do this perfect job of reattaching my old one and send it back. So I wait several weeks for a grip I didn't get. It comes back with the grip torn and half falling off. Their glue job was horrible if they even tried to fix what they tore up fixing the other issues. I figure I'll try to reglue the grip myself. I think I'll throw this camera in the garbage before I send it to Nikon again. They did fix the mirror and 12 pin connector and only charged me $350 and a month of use for fixing a well documented manufacturing defect.. 


Edited by Arlon, 06 October 2017 - 03:31 PM.

D50, D90, D100 IR, D700, D800E and a bunch of old manual lenses..
D70 IR (stolen), D200 (stolen)

#16 Art

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Posted 07 October 2017 - 02:29 AM

Well, after about a month, I finally got my camera back yesterday. Not terribly impressed with Nikon service. It was on a "parts hold" for several weeks. Then I got an email stating that it was taking too long to get a new grip and they would do this perfect job of reattaching my old one and send it back. So I wait several weeks for a grip I didn't get. It comes back with the grip torn and half falling off. Their glue job was horrible if they even tried to fix what they tore up fixing the other issues. I figure I'll try to reglue the grip myself. I think I'll throw this camera in the garbage before I send it to Nikon again. They did fix the mirror and 12 pin connector and only charged me $350 and a month of use for fixing a well documented manufacturing defect..


Wow, another service repair nightmare story.

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#17 justshootit

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Posted 07 October 2017 - 09:58 AM

Arlon, there is a place here in Cleveland with a good repair reputation. It's called "Camera City" and is on Huron Road in case you're interested.

Edited by justshootit, 07 October 2017 - 09:59 AM.

Don
==========================================================
Digital: D610 backed up by a D1x.  Quoted from an unknown source by a fellow planeteer, "Never get rid of a working D1x." I've got to agree.

Film: N90s, F3, F100, F4s, C330s. A few lenses.

Why film photography? I like shooting with the equipment. 6x6 Velvia slides from a C330 have an appeal all their own.

Why automated 35mm/Digital cameras? Event photography is about capturing moments. It often requires quick response. Well done automaton can be your friend or your enemy. It all depends on knowing what it can and can't do. "A man's got to know his (camera's) limitations." paraphrasing Dirty Harry...

#18 Sailjunkie

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Posted 07 October 2017 - 12:37 PM

Well, after about a month, I finally got my camera back yesterday. Not terribly impressed with Nikon service. It was on a "parts hold" for several weeks. Then I got an email stating that it was taking too long to get a new grip and they would do this perfect job of reattaching my old one and send it back. So I wait several weeks for a grip I didn't get. It comes back with the grip torn and half falling off. Their glue job was horrible if they even tried to fix what they tore up fixing the other issues. I figure I'll try to reglue the grip myself. I think I'll throw this camera in the garbage before I send it to Nikon again. They did fix the mirror and 12 pin connector and only charged me $350 and a month of use for fixing a well documented manufacturing defect.. 

 

Ouch.  I wouldn't be surprised if you told me that the job was sub-contracted out. 


Mark

D810
Various lenses

Member, Canadian Association for Photographic Art

http://markshawphotography.ca




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