Jump to content


Photo

Gray market


  • Please log in to reply
3 replies to this topic

#1 fotofill

fotofill

    Galactic Master Member

  • Members
  • PipPipPipPipPipPipPipPip
  • 3570 posts
  • Gender:Male
  • Location:Nashville, TN
  • Interests:I have been doing this for over forty years. My wife approves and most times goes with me on assignments. I do photojournalism for a media group that has 11 newspapers around the Nashville, TN area.

Posted 17 January 2019 - 12:26 AM

Nikon likes to know what photo gear I have, so that have provided an online "camera bag" for me. When I obtain new photo equipment, I "register" it with them.

 

When I dropped a camera recently, the 24-70 lens that was on the cam, kind of separated into two parts. It's at APS in Chicago getting repaired. It's a big money repair, but that is a good lens. I had to have that lens for my photo work, so I purchased another used from Roberts. When I tried to register the replacement lens, Nikon broke the news regarding it's gray market identity. It's sort of ridiculous they won't "recognize" it. It was made by Nikon, in the Nikon factory, sold by Nikon. It was shipped to the USA in the wrong container, so they turn their back on it.

 

I notified Roberts about the issue. My contact there, Nick, said they had no way of knowing it was gray market. When I purchased it, I talked on the phone to a different salesperson, and got a one year warranty on it anyway. Nick said they would take care of any matters with the lens.

 

Does anyone know of a website that might list serial numbers so people can check for gray market gear?


Sports and photojournalism
http://www.fotofill.net

#2 Leaviathan

Leaviathan

    Planet Master Member

  • Members
  • PipPipPipPipPipPip
  • 1425 posts
  • Gender:Male
  • Location:Cape Cod MA
  • Interests:Photography, Musician-bass, guitar, piano, lap steel, percussion. Audio Engineer-software & hardware platforms.

Posted 17 January 2019 - 06:40 AM

I know the boxes are different.


Nikon D-3300 18-55 VRII, 1971 Nikkor 135mm Q-Auto, Tamron 70-300 AF. Not much! But I'm working on mastering what I do have.


#3 Dennis

Dennis

    Eon Timewave Master Member

  • Moderators
  • PipPipPipPipPipPipPipPipPipPipPipPipPip
  • 15787 posts
  • Gender:Male
  • Location:Colorado
  • Interests:Photography, music, hiking (part of photography).

Posted 17 January 2019 - 09:30 AM

Happened to me at BH, they gave me a discount and 5 years insurance. Happened just the same way as you.


Thanks, Dennis.

Photography: 100 percent art, 100 percent technical. It takes a photographer to blend them into an image.

​Film: That tangible image that you can see and hold.

My Web Site.
My 500px page.

My Instagram.
Member; Colorado Springs Creative Photography Group, NPS member.

Nikon Z7 (My wifes, but I'm allowed to use it once a quarter), Z6, D4, D850, D200, Fm2, FM, Mamiya RB67.
 


#4 Art

Art

    Eon Timewave Master Member

  • Moderators
  • PipPipPipPipPipPipPipPipPipPipPipPipPip
  • 22008 posts
  • Gender:Male
  • Location:Toronto, Ontario
  • Interests:I have way too many interests and they include: Photography, My 2014 Mustang, Military History, Strategy Games, Computer Devices, Science Fiction, Movie Buff, Bad Science Fiction Movies of all types, Military Strategy Game Collector, Nikon Film Camera Collector, WWI 1/144 scale Plane collector, Wings of Glory and more... :). Nikon NPS Member. Professional Photographer.

Posted 18 January 2019 - 03:09 PM

Nikon likes to know what photo gear I have, so that have provided an online "camera bag" for me. When I obtain new photo equipment, I "register" it with them.

 

When I dropped a camera recently, the 24-70 lens that was on the cam, kind of separated into two parts. It's at APS in Chicago getting repaired. It's a big money repair, but that is a good lens. I had to have that lens for my photo work, so I purchased another used from Roberts. When I tried to register the replacement lens, Nikon broke the news regarding it's gray market identity. It's sort of ridiculous they won't "recognize" it. It was made by Nikon, in the Nikon factory, sold by Nikon. It was shipped to the USA in the wrong container, so they turn their back on it.

 

I notified Roberts about the issue. My contact there, Nick, said they had no way of knowing it was gray market. When I purchased it, I talked on the phone to a different salesperson, and got a one year warranty on it anyway. Nick said they would take care of any matters with the lens.

 

Does anyone know of a website that might list serial numbers so people can check for gray market gear?

 

 

Ridiculous.

 

Shipped on the wrong container and you are punished for purchasing from an Authorized Dealer?

I would be calling Nikon Head Office on this one.  Something smells funky here! 


Signature_Line_V4




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users